Fulfillment Policy
At Shorter Videos, we focus on delivering quality service and value to our clients. Every project matters, and we aim for client satisfaction with each video we create.
All Services Rendered Are Non-Refundable
All services provided by Shorter Videos are non-refundable. We ask clients to discuss their needs and expectations with us before starting a project. For questions or clarity on our services, reach out to us before we begin.
Commitment to Quality
While services are non-refundable, we stand by our quality. If you have concerns about the work, contact our support team. We’ll address issues within our service agreement and policy terms.
Delivery Policy
Project timelines vary based on scope. At Shorter Videos, we prioritize top-quality results within the timeline set at the project’s start. We collaborate with you to establish realistic deadlines that deliver.
Cancellation Policy
For clients on subscription plans, cancellations require notice before the rebilling date. Cancellations after the rebill date are not accepted, and services will proceed for that billing period as planned.
Thank you for choosing Shorter Videos. We value your trust and look forward to working together.